Privacy Policy (Global)

At TechClass, we take privacy seriously. This Global Privacy Policy explains how we collect, use, share, and protect personal data across all regions where we operate. It applies to all TechClass websites, services, platforms, and applications (collectively, the “Services”).

1. Who We Are

TechClass provides a Learning Management System (LMS), self-paced training programs, and related learning solutions for companies, institutions, and individuals worldwide.

If you have questions about this policy, you may contact us at:
privacy@techclass.com

2. Information We Collect

We collect different types of personal information depending on how you interact with our Services:

• Account Information – name, email, phone, company name, role/title.
• Learning Activity Data – training assigned, course progress, completions, assessments, and feedback.
• Billing & Payment Information – billing address, payment details (processed by secure third-party providers).
• Technical Data – IP addresses, device identifiers, browser type, usage logs, and cookies.
• Support & Communications – messages, emails, or inquiries sent to our team.

3. How We Use Your Information

We process personal information for the following purposes:

• To deliver and maintain the Services.
• To manage accounts and authenticate users.
• To enable organizations to assign and track training.
• To improve our platform and develop new features.
• To provide customer support and respond to inquiries.
• To comply with legal and regulatory obligations.
• To send optional marketing communications (with consent, where required).

4. How We Share Information

We may share personal data with:

• Service Providers – trusted vendors for hosting, payments, analytics, and customer support.
• Customer Organizations – if you access TechClass via your employer, they may view your training data.
• Authorities – if required by law or regulation.
• Partners – in limited cases, when collaborating on joint learning initiatives (with consent).

We never sell personal information to third parties.

5. International Data Transfers

As a global provider, your data may be processed outside your country of residence. Where data is transferred internationally, TechClass applies safeguards such as contractual protections (Standard Contractual Clauses) or equivalent local measures.

6. Retention of Data

We retain personal data for as long as necessary to provide Services, comply with laws, or resolve disputes. The retention period depends on the nature of the data, contractual requirements, and legal obligations.

7. Your Rights and Choices

Depending on your region, you may have rights such as:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Objecting to processing or restricting use of your data.
• Withdrawing consent for optional uses such as marketing.

To exercise your rights, contact us at privacy@techclass.com.

8. Cookies and Tracking

TechClass uses cookies and similar technologies to improve website performance, analyze usage, and enhance user experience. You can manage your cookie preferences through your browser settings.

9. Security

We use technical and organizational safeguards to protect personal data, including encryption, secure hosting, access controls, and monitoring. However, no system is 100% secure, and users also play a role in protecting their accounts.

10. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from children under 16 without appropriate consent. If we learn we have inadvertently collected such data, we will delete it promptly.

11. Third-Party Links

Our websites or courses may contain links to third-party sites or integrations. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

12. Changes to This Policy

We may update this Global Privacy Policy periodically. Updates will be posted on this page with a revised “last updated” date. If material changes occur, we will notify affected users where required by law.

13. Contact Us

If you have questions, concerns, or complaints about this Global Privacy Policy or our practices, please contact us at:

privacy@techclass.com

‍