Accessibility Statement

At TechClass, we are committed to providing an accessible and inclusive digital learning environment for all users, including individuals with disabilities. Accessibility is not only a design principle but also a legal and ethical responsibility. This Accessibility Statement outlines the measures we take to ensure our services are accessible, the standards we adhere to, and the resources available for feedback and ongoing improvement.

1. Commitment to Accessibility

We believe that access to education is a fundamental right and that individuals of all abilities must be able to participate fully in our programs. TechClass strives to ensure that its e-learning platforms, including techclass.com and learn.techclass.com, are accessible and usable by the widest possible audience.

2. Compliance Standards

TechClass endeavors to substantially conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Our accessibility objectives include:

• Designing and developing features that meet WCAG Level A and AA success criteria.
• Conducting independent audits against WCAG standards, in addition to regular internal evaluations.
• Inspecting and testing platform changes prior to deployment to prevent accessibility regressions.
  

3. Third-Party and Partner Content

While we take all reasonable steps to ensure accessibility of the TechClass platform, certain content is created by third parties, such as course instructors or other contributors. Such content may not fully conform to WCAG standards. To address this:

• We encourage and expect our partners to create accessible content.
• We provide tools, resources, and guidance to help partners meet WCAG 2.2 Level AA standards.
• All video lectures available on our platform include closed captioning as a minimum requirement.
  

4. Governance, Training, and Resources

Accessibility at TechClass is supported by a dedicated internal and external framework:

• A cross-functional Accessibility Committee, comprising representatives from Product, Engineering, Design, and Compliance, supported by external accessibility specialists, promotes a culture of accessibility across all teams.
• Regular training programs are provided to TechClass personnel on accessible design, development, and content creation.
• This Accessibility Statement is made publicly available and distributed internally to ensure visibility and accountability.
  

5. Assessment and Evaluation

To maintain and improve accessibility, TechClass conducts:

• Automated testing using industry-standard accessibility tools.
• Manual audits performed by accessibility specialists.
• User testing with individuals of varying abilities.
• Ongoing monitoring of accessibility-related feedback received through our support channels.
  

6. Feedback and Requests for Modification

We welcome feedback, questions, and requests for reasonable modifications of policies, practices, or procedures to improve accessibility. Learners and partners may contact us in the following ways:

• By email: accessibility@techclass.com
• Through TechClass support channels.
• Learners using screen readers are provided with an additional dedicated email option, visible only to assistive technologies, when submitting accessibility-related support tickets.
  

7. Continuous Improvement

Accessibility is an ongoing process. We recognize that technologies and user needs evolve, and we are committed to updating our platforms and practices to enhance inclusivity. Feedback received will be used to guide future improvements, and accessibility considerations remain a priority in all product and content development activities.