Tietosuoja-UKK

Last update:
August 30, 2025

Below are answers to common questions about how TechClass handles privacy and data protection. For full details, please review our [Global Privacy Policy] and [EU & Swiss Privacy Policy].

1. What personal data does TechClass collect?

We collect information such as your name, email, company details, training activity, billing information, technical data (like IP addresses), and support communications.

2. Why does TechClass collect personal data?

We collect and process data to:

  • Provide our LMS and training services.
  • Authenticate accounts and deliver training.
  • Improve our platform and user experience.
  • Communicate with users about updates or support.
  • Comply with legal and regulatory obligations.

3. Does TechClass sell personal data?

No. TechClass does not sell personal data to third parties.

4. Who can see my training data?

If you are assigned training through your employer, your organization may have access to information about your training assignments, progress, and completion records.

5. How long does TechClass keep personal data?

We retain personal data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. Retention times depend on the type of data and contractual requirements.

6. Where does TechClass store and process data?

TechClass operates globally. Data may be stored and processed in the EU, Switzerland, or other regions. When transferring data internationally, we use safeguards such as Standard Contractual Clauses (SCCs) to protect it.

7. What rights do I have regarding my data?

Depending on your location, you may have rights such as:

  • Accessing your personal data.
  • Correcting or deleting data.
  • Restricting or objecting to processing.
  • Withdrawing consent for optional uses (like marketing).

8. How does TechClass protect data?

We apply technical and organizational safeguards such as encryption, secure hosting, access controls, and monitoring to protect data against unauthorized access, disclosure, or misuse.

9. What about GDPR and Swiss privacy laws?

For individuals in the EU/EEA and Switzerland, TechClass complies with the GDPR and Swiss data protection laws. Please see our [EU & Swiss Privacy Policy] for details.

10. Who do I contact with questions?

For privacy or data protection inquiries, email us at privacy@techclass.com. You also have the right to lodge a complaint with your local Data Protection Authority if you’re in the EU or Switzerland.