Real-time assistance refers to instant support provided to learners as they navigate their courses. This may come in the form of live chat, AI tutors, or integrated support features that offer immediate answers and guidance. Real-time assistance prevents learners from getting stuck, ensuring smooth progress and higher course completion rates. In TechClass, real-time assistance is delivered through AI-powered tools that can explain concepts, answer questions, and provide additional resources instantly. This on-demand support creates a personalized experience, reducing reliance on instructors while still giving learners the help they need. Organizations benefit by scaling training without increasing support costs, and learners gain confidence knowing that help is always just a click away.