The frontline workforce consists of employees who directly interact with customers, production, or day-to-day operations — such as retail staff, healthcare providers, and field technicians. They are critical to organizational success but often face challenges accessing training due to time and location constraints. TechClass makes training accessible for frontline workers through mobile-optimized courses, self-paced modules, and multilingual support. This ensures that frontline employees stay informed, compliant, and empowered, no matter where they work.