A refund policy is a formal set of rules that defines when and how customers can receive a refund for purchased services or courses. It provides clarity, reduces disputes, and builds trust by ensuring transparency in financial transactions. TechClass maintains a clear and customer-friendly refund policy that aligns with international standards. Organizations and learners benefit from knowing the terms upfront, which reduces confusion and supports accountability. By offering a fair and transparent refund process, TechClass strengthens its reputation as a reliable and trustworthy learning provider.