7:11

5 Steps to Comply with Increasing State Privacy Laws

Learn a 5-step plan to navigate state data privacy laws, avoid costly fines, and turn compliance into a business advantage.
Source
L&D Hub
Duration
7:11

The complex and ever-changing world of state data privacy laws can feel like a giant maze for businesses. With new regulations emerging at a dizzying pace, the challenge is only growing. By 2025, 20 U.S. states will have enacted comprehensive privacy laws, creating a patchwork of rules that companies must somehow piece together.

What’s fueling this surge? Demand. Nearly 72% of Americans believe the government should enforce stricter rules on how personal data is handled. Lawmakers are listening—and businesses cannot afford to ignore the trend. The stakes are high: one major retailer recently faced a $1.2 million fine for non-compliance, underscoring that these laws carry real financial consequences.

But while the scope of regulations may seem overwhelming, compliance is not out of reach. A structured, five-step plan can help businesses build a sustainable and effective privacy program.

Step 1: Know the Laws

One of the most common misconceptions is that privacy laws apply based on where your office is located. In reality, laws apply to where your customers live. If you serve customers in California or Florida, for example, those state-specific rules govern your business, regardless of your physical location.

This distinction matters because requirements vary widely. In California, privacy laws may only apply to larger companies. In Nebraska, however, the law covers every business, no matter the size. Understanding these differences is the first step toward compliance.

Step 2: Know Your Data

Before a business can honor consumer rights, it must first understand what data it actually holds. This means conducting a thorough audit:

  • What personal data do you collect?
  • Where is it stored?
  • Who do you share it with?

Remember, your responsibility extends beyond your own systems—you are accountable for how vendors handle shared data as well. This foundational knowledge is the bedrock of any compliance program.

Step 3: Update Policies and Processes

Once you know the laws and understand your data, it’s time to act. This includes:

  • Creating a clear and accessible privacy policy.
  • Establishing processes to respond to consumer requests (access, deletion, correction).
  • Implementing technical features such as “Do Not Sell” links and honoring signals like the Global Privacy Control (GPC).

That recent $1.2 million fine? It stemmed from a company’s failure to clearly disclose data sales and honor opt-out requests. These requirements are not optional—they’re central to compliance.

Step 4: Train and Build a Culture of Privacy

Privacy cannot rest solely on the shoulders of IT or legal teams. It must be a company-wide responsibility, involving marketing, HR, customer service, and beyond. To embed privacy into your culture:

  • Assign a privacy lead to oversee compliance efforts.
  • Provide regular training for all employees, with specialized sessions for teams that handle sensitive data.
  • Encourage a culture of transparency, where employees feel safe reporting mistakes before they escalate into crises.

Step 5: Make Compliance Ongoing

Privacy compliance is not a one-time project. It must be treated as an ongoing cycle of improvement:

  • Review and adapt to new state laws annually.
  • Re-audit your data regularly.
  • Update policies as regulations evolve.
  • Refresh employee training each year.

Adopting a privacy-by-design approach—integrating data protection into every project from the outset—saves time, money, and reputational risk.

Why This Matters Beyond Fines

The financial penalties for non-compliance are steep, but the bigger risk may be customer trust. Research shows 71% of consumers would stop doing business with a company that mishandled their data. Privacy compliance, therefore, is not merely a regulatory obligation—it’s a competitive advantage.

The smartest long-term strategy? Instead of trying to meet the bare minimum in 20 different states, build your compliance program around the strictest applicable law. Doing so will likely ensure compliance across all others.

Final Thought

Privacy compliance should not be viewed as just a cost of doing business. In a marketplace where trust is everything, a strong privacy program can become one of your greatest competitive advantages.

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