About this course
This course teaches the practical skill of asking an AI tool for what you actually need. It covers how to write a clear request, give the right context and examples, refine an answer that isn’t quite right, and ask for results in a usable format. Learners practice on everyday tasks such as summarizing documents and drafting replies. It’s written for every employee, with no technical background needed.
Most people try an AI tool, get a vague or generic answer, and decide it isn’t worth the effort. Others spend longer rewriting the output than it would have taken to do the task themselves. The problem is rarely the tool; it’s that nobody showed them how to ask. As a result, organizations pay for AI tools that people use rarely or badly, and the time savings they expected don’t appear.
- Scenarios and a knowledge check
- Web and mobile app, including offline