About this course
This course covers what counts as confidential information, what happens to the text and files people enter into AI tools, and why personal data needs extra care. It explains the difference between approved and unapproved tools and builds simple habits for using AI without exposing customer, employee or company information. It’s written for every employee who uses AI at work, or will soon.
Pasting a customer email, a contract clause or a colleague’s details into an AI tool takes seconds, and most people do it with good intentions. Few know whether the tool stores what they enter, who can see it, or whether it’s used to train the model. One careless prompt can expose confidential information, breach a client agreement or create a data protection problem that the organization only discovers later.
- Scenarios and a knowledge check
- Web and mobile app, including offline