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Essentials course

Psychological Safety at Work

Employees learn to ask the held-back question, say a work mistake early, reply so a colleague speaks up again, disagree with reasons and raise a difficult issue with the colleagues it concerns.

  • Format Online, self-paced
  • Scope 7 lessons
  • Duration About 60 min
  • Cost Included in your subscription
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About this course

This course teaches what psychological safety is and what it is not, why it is built or lost in the few seconds after someone speaks, and the everyday moves that keep it: asking the held-back question, saying a work mistake early with what you have done and need, raising a concern as an observation and a question, replying so that a colleague speaks up again, disagreeing with reasons while leaving the decision to whoever owns it, and putting a problem nobody names on the table with the colleagues who can fix it. It’s written for every employee and includes practice.

In many workplaces a question goes unasked, a mistake waits until someone finds it, and a concern is dropped after one sigh. The course is peer to peer, not a management program: it stays with everyday work and leaves misconduct, formal processes and decisions about people to your organization’s own channels and policies.

  • Scenarios and a quick check in every lesson
  • Web and mobile app, including offline

Content

  1. Lesson 1

    What psychological safety is, and what it is not

  2. Lesson 2

    Why it is built or lost in micro-moments

  3. Lesson 3

    Speaking up: questions, mistakes and concerns

  4. Lesson 4

    Responding when a colleague speaks up

  5. Lesson 5

    Disagreeing respectfully

  6. Lesson 6

    Raising a difficult issue, and co-creating the fix

  7. Lesson 7

    Practice: a scenario

Who it is for

  • All employees

Fee and registration

Included in your subscription

How to get started

  1. Book a demo

    We show the Course Library on your own use case and set up your subscription.

  2. Add your people

    Invite your users to TechClass. Each user license includes every Essentials course.

  3. Assign the course

    Pick it from the Course Library and assign it to everyone, or to the roles that need it. Completions and certificates are recorded for your reporting.

Already a TechClass customer? Your admin can assign the course from the Course Library right away.

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Questions, answered

Psychological Safety at Work FAQ

Yes. Every TechClass user license includes the Essentials courses in the Course Library, and this is one of them. There is no fee per course or per learner.

About 60 minutes, in short lessons. It is self-paced, so a learner can stop and continue on any device, including the mobile app, and offline.

Yes. A certificate of completion is issued when the knowledge check is passed, and the completion is recorded for your reporting.

It supports one, where a rule asks that people are trained on the subject, and TechClass records who completed it. Whether a requirement is met depends on your own policies and processes, so that is a question for your compliance lead or legal adviser.

Library courses are ready to use as they are. You can build and fully edit your own courses in TechClass, including from your own policies with the AI Course Creator, and combine both in one learning program.

An Essentials course gives everyone the concepts and rules in about an hour. A Skills course goes deeper for the roles that need it: about 8 hours with practice, a graded assessment and a certificate that lists the skills, licensed per learner.

English, at this stage.

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Productivity

Interested in Psychological Safety at Work?

Employees learn to ask the held-back question, say a work mistake early, reply so a colleague speaks up again, disagree with reasons and raise a difficult issue with the colleagues it concerns.

Book a demo