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Essentials course

DORA Digital Operational Resilience in Financial Services

DORA in outline for financial entities and their ICT providers: governance, ICT risk management, incident reporting, resilience testing, and oversight of third-party providers.

  • Area Cybersecurity and Digital Resilience
  • Format Online, self-paced
  • Scope 7 lessons
  • Duration About 60 min
  • Cost Included in your subscription
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About this course

This course explains what the Digital Operational Resilience Act is for and the financial entities and ICT providers it covers, the governance responsibilities of the management body, the ICT risk-management framework in outline, the classification and reporting of ICT-related incidents and their deadlines, digital operational resilience testing, and the oversight of ICT third-party service providers, including the register of information. It’s written for leaders and teams in EU financial entities and their ICT service providers.

DORA applies since January 2025 and reaches well beyond the IT department: the management body owns the framework, operations classify and report incidents, procurement and legal manage the providers that support critical functions. Everyone involved needs the same picture of what the regulation asks and by when. The course gives that picture and supports the awareness programs DORA requires for staff; the DORA framework and supplier courses in this category go on to the implementation.

  • Scenarios and a quick check in every lesson
  • Web and mobile app, including offline

Content

  1. Lesson 1

    What DORA is for, and the financial entities and ICT providers it covers

  2. Lesson 2

    Governance responsibilities: the management body and the ICT risk-management framework

  3. Lesson 3

    ICT risk management in outline

  4. Lesson 4

    ICT-related incidents: classification, reporting and the deadlines

  5. Lesson 5

    Digital operational resilience testing

  6. Lesson 6

    Oversight of ICT third-party service providers, and the register of information

  7. Lesson 7

    Scenarios

Who it is for

  • Leaders and teams in EU financial entities and their ICT service providers

Fee and registration

Included in your subscription

How to get started

  1. Book a demo

    We show the Course Library on your own use case and set up your subscription.

  2. Add your people

    Invite your users to TechClass. Each user license includes every Essentials course.

  3. Assign the course

    Pick it from the Course Library and assign it to everyone, or to the roles that need it. Completions and certificates are recorded for your reporting.

Already a TechClass customer? Your admin can assign the course from the Course Library right away.

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Questions, answered

DORA Digital Operational Resilience in Financial Services FAQ

Yes. Every TechClass user license includes the Essentials courses in the Course Library, and this is one of them. There is no fee per course or per learner.

About 60 minutes, in short lessons. It is self-paced, so a learner can stop and continue on any device, including the mobile app, and offline.

Yes. A certificate of completion is issued when the knowledge check is passed, and the completion is recorded for your reporting.

It supports one, where a rule asks that people are trained on the subject, and TechClass records who completed it. Whether a requirement is met depends on your own policies and processes, so that is a question for your compliance lead or legal adviser.

Library courses are ready to use as they are. You can build and fully edit your own courses in TechClass, including from your own policies with the AI Course Creator, and combine both in one learning program.

An Essentials course gives everyone the concepts and rules in about an hour. A Skills course goes deeper for the roles that need it: about 8 hours with practice, a graded assessment and a certificate that lists the skills, licensed per learner.

English, at this stage.

Compliance

Interested in DORA Digital Operational Resilience in Financial Services?

DORA in outline for financial entities and their ICT providers: governance, ICT risk management, incident reporting, resilience testing, and oversight of third-party providers.

Book a demo
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