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Skills course

Interviewing with Confidence: Preparing, Answering and Following Up

Develops skills in preparing for job interviews, building a bank of evidence stories, answering behavioral and difficult questions, handling video and recorded formats, and following up.

  • Area Career Coaching
  • Format Online, self-paced
  • Scope 6 modules and a capstone
  • Duration About 8 h
  • Cost Quote on request
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About this course

This course prepares learners for every stage of selection. It explains how hiring decisions are made and what interviewers assess, then builds a bank of evidence stories with the STAR method, including stories from study, volunteering or a career break. It covers behavioral, situational and difficult questions, how to recognize and respond to questions that may be discriminatory, and the formats learners now meet: phone and video interviews, one-way recorded interviews and AI screening, panels, practical tasks and assessments. A module on nerves, presence and interviewing in a second language is followed by pay, references, follow-up and learning from a rejection. The capstone is a story bank matched to a real job and a recorded mock interview with a self-review.

A learner who arrives with researched answers and real examples can show what they can do, even when nervous or speaking a second language. The course gives learners a method they can repeat for every interview, and gives counsellors and program staff a shared structure for mock interviews. The recording stays with the learner: only the self-review is submitted.

  • Practice on real tasks and an applied assignment

A certificate that lists the skills is issued when every section is completed and the applied assignment is submitted.

Content

  1. Module 1

    How Selection Works

  2. Module 2

    Building Your Story Bank

  3. Module 3

    Answering Questions

  4. Module 4

    Interview Formats

  5. Module 5

    Nerves, Presence and Language

  6. Module 6

    Pay, Offers and Follow-Up

  7. Module 7

    Capstone: A Story Bank and a Recorded Mock Interview

Who it is for

  • Anyone applying for jobs, including people interviewing in a second language
  • Employees applying for internal roles

Fee and registration

Quote on request

How to get started

  1. Request a quote

    Tell us which courses you would like to offer and to how many learners. We come back with a quote and can walk you through the courses in a demo.

  2. Add your learners

    Each learner gets their own account on TechClass.

  3. Assign the course

    Your admin assigns the course to each learner, who takes it at their own pace. Progress and completions are recorded for your reporting.

Employment services, open universities and other education organizations: contact us to discuss your program.

Request a quote
Questions, answered

Interviewing with Confidence: Preparing, Answering and Following Up FAQ

The price is quoted on request. Tell us which courses and how many learners you have in mind, and we send you a quote.

Employment services, open universities, other education organizations and employers. The course is the same for all of them.

Yes. Every course stands on its own, so a learner can take any combination, in any order.

About 8 hours of guided learning, in modules, at the learner's own pace, plus the applied assignment.

A piece of real work that puts the skills to use, done on the learner's own situation: their own job search, business idea, skill to sell or everyday tools. A learner who would rather not use their own details works on a provided fictional job seeker or business instead. The learner checks the work against a rubric.

Yes. A certificate that lists the skills is issued when every section is completed and the applied assignment is submitted.

English, at this stage.

More career readiness

Career Readiness

Interested in Interviewing with Confidence: Preparing, Answering and Following Up?

Ready-to-assign career training for the people your services and programs support, with progress tracking, certificates and completion reports in one platform.

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Full table of contents

Interviewing with Confidence: Preparing, Answering and Following Up

7 modules · 27 sections

Module 1 How Selection Works

  1. 1.1 The stages: screening, interviews, assessments and references
  2. 1.2 What interviewers assess
  3. 1.3 Researching the employer and the role
  4. 1.4 Your three key messages

Module 2 Building Your Story Bank

  1. 2.1 The STAR method
  2. 2.2 Choosing stories for the role's requirements
  3. 2.3 Stories from study, volunteering or a career break
  4. 2.4 "Tell me about yourself": your opening answer

Module 3 Answering Questions

  1. 3.1 Behavioral and situational questions
  2. 3.2 Strengths, weaknesses and motivation
  3. 3.3 Difficult questions: gaps, leaving a job, being overqualified
  4. 3.4 Questions that may be discriminatory, and how to respond
  5. 3.5 Asking your own questions

Module 4 Interview Formats

  1. 4.1 Phone and video interviews
  2. 4.2 One-way recorded interviews and AI screening
  3. 4.3 Panel and group interviews
  4. 4.4 Practical tasks and case exercises
  5. 4.5 Aptitude and personality assessments

Module 5 Nerves, Presence and Language

  1. 5.1 Managing nerves before and during the interview
  2. 5.2 Body language, voice and pace
  3. 5.3 Interviewing in a second language
  4. 5.4 Practicing with a partner or an AI tool

Module 6 Pay, Offers and Follow-Up

  1. 6.1 Talking about pay: ranges, collective agreements and your rights as an applicant
  2. 6.2 Choosing and preparing your references
  3. 6.3 Following up after the interview
  4. 6.4 Weighing an offer
  5. 6.5 Learning from a rejection

Module 7 Capstone: A Story Bank and a Recorded Mock Interview