Agent Design Lab: Design and Supervise an Agent for Your Own Process
A half-day expert workshop where process owners, team leads and AI champions design an AI agent for one of their own processes: its job, its permissions, and how it will be tested and supervised.
Agents are arriving in the tools people already use: they triage tickets, book meetings, chase invoices and file documents on their own. The Agentic AI at Work course teaches how to design and supervise one. This workshop is where a team does it for real: in a half-day, with a facilitator who runs agents in their own work, each team picks one of its own processes and leaves with a design it can take to IT and start testing.
The half-day follows the course’s capstone. The group chooses the right work for an agent, writes its job description, decides what it may access and under whose identity, and plans how it will be tested, watched and paused. The output is the same artifact the course asks for, produced together and on the group’s own process rather than a case company’s.
Live, with a practitioner facilitator, for one group of up to 20
Exercises adapted to your own cases in a scoping call
An impact report within a week
A certificate is issued to participants who attended and completed the exercise, and recorded on the TechClass platform.
Agenda
Block 1
Opening
Goals, your group's context, and what participants will leave with.
15 min
Block 2
Learn
What to hand to an agent and what to keep, and how a job description, permissions and supervision fit together, shown on a real example.
50 min
Block 3
Practice
Choosing and scoping an agent for the group's own processes, in small groups: which work qualifies, what it needs access to, and what could go wrong.
60 min
Block 4
Apply
Each team writes the agent's job description, its permissions, and its test and monitoring plan.
45 min
Block 5
Close
Summary, commitments and feedback.
15 min
3.5 hours including two breaks: a morning from 9:00 to 12:30 or an afternoon from 13:00 to 16:30, in your time zone. Practice and Apply take more than half of the working time. You leave with an agent design per team: its job, permissions, and test and monitoring plan.
Applies this Skills course
The workshop is the live, hands-on application of this course. In a blended program the course is the pre-work; the workshop is where the group puts it to work on its own cases.
Process owners in operations, product, HR, finance and support
Team leads who will put agents to work in their team
AI champions; a cohort in a continuous learning program
Fee and registration
Quote on request
Price For up to 20 participants, with a fee for each extra participant up to 30. In person adds travel at cost. There are no design fees: adapting the exercises to your cases is part of every workshop.
Per workshop, quoted on inquiry
Pre-work In a blended program the Skills course is the pre-work and its licenses are quoted with the workshop. A standalone workshop uses a short Essentials course, included with every license.
The Skills course, or an Essentials course
Group
Up to 20 per facilitator; 21 to 30 with a second facilitator
How to book
01
Get in touch
Tell us the workshop, the group and whether you want it online or on site. We come back with a proposal: the date and slot, the delivery, the facilitator and the price.
02
Scoping call
Three to four weeks before the day, a 30-minute call about your goals, the group and its own cases. The facilitator adapts the exercises to them.
03
Pre-work and the half-day
Participants are enrolled on TechClass and take the pre-work one to two weeks before. Then the workshop itself: 3.5 hours, a morning or an afternoon in your time zone.
04
Certificates and the impact report
Within a week: certificates for participants who attended and completed the exercise, feedback collected, and a short report of attendance, feedback, what was produced and the agreed next step.
Workshops serve companies and education organizations alike. A cohort in a continuous learning program books the same workshop; the institution stays responsible for its program and any credit.
Agent Design Lab: Design and Supervise an Agent for Your Own Process FAQ
Yes. The scoping call before the day brings your own cases into the exercises, and the facilitator adapts them. The topic and the length stay the same. A topic outside the catalog is scoped and quoted separately.
In a blended program, yes: the course is the pre-work and the workshop applies it. For a standalone workshop, participants take a short Essentials course on the same subject one to two weeks before; Essentials courses are included with every TechClass license.
Up to 20 participants with one facilitator, and 21 to 30 with a second facilitator. Above 30 it is no longer a workshop; ask us about a program instead.
Either. Live online for teams anywhere in Europe and the USA, with a producer running the breakout rooms and the tech. In person at your site, in Finland and the Helsinki region first and elsewhere in Europe on request, with travel at cost.
English or Finnish, as you choose. The agenda is the same in both.
Yes. Participants who attended and completed the exercise receive a certificate, recorded on the TechClass platform alongside their other training.
Workshops are priced per workshop for up to 20 participants, with a fee for each extra participant up to 30, and quoted on inquiry. In person adds travel at cost. There are no design fees.
Within a week, an impact report: attendance, feedback, what participants produced, and the agreed next step. It reports only what was measured.